The book - content
1. Human Resources - yesterday - today - tomorrow
2. Managing Human Resources EXTRACT-DOWNLOAD (PDF)
2.1 Managing gains a new dimension
2.2 Motivate through agreed objectives
2.3 Delegating is a management issue
2.4 Empathy is the promising leadership skill
2.5 Management performance is team performance
3. Winning over Human Resources
3.1 Finding and approaching people
3.2 Choose correctly according to requirements
3.3 The assessment method
3.4 Integrating successfully
4. Making demands on Human Resources
4.1 Goals create the achievement levels
4.2 You must be able to delegate
4.3 Manage with feedback
4.4 Solve conflicts creatively
4.5 Introduce team work
5. Evaluating Human Resources
5.1 The reason for the potential audit
5.2 The process (with the description of the procedure)
5.3 Identifying potential (with performance assessment)
5.4 The management audit for managers and teams
5.5 The 360°-feedback (with 360° survey)
6. Promoting and developing Human Resources
6.1 Success stems from contact with people
6.2 Development according to the EKF®-System
6.3 The education needs analysis
6.4 New ways for collective continuing education
6.5 Individual and team coaching more than further development
7. Cultivating and rewarding Human Resources
7.1 Trust culture instead of mistrust culture
7.2 Managers as output catalysts
7.3 Modern incentives for output and ways of working
7.3.1 The known incentives for output are no longer effective
7.3.2 Incentives for output - making the demands correctly
7.3.3 Example: Modular incentive and bonus system
7.4 Ensuring knowledge transfer and future competence
8. Prospects and trends
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